The Capital Region's Premiere Concierge & Consulting Service
WHAT CAN WE HELP YOU WITH TODAY!|
The Capital Region's Premiere Concierge & Consulting Service WHAT CAN WE HELP YOU WITH TODAY! |
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News...as of 8/16/08 What's new(s) at At Your Service!?
OK, you have a web site, now you are probably wondering why nobody is going to it. At your Service Consulting is now providing our clients with web site optimization. Why is it important to have an optimized web site? 90% of all Internet users, use a search engine to find a particular web site. If the major search engines such as GOOGLE, YAHOO, MSN, ASK can’t see your site, the user can’t see you and is probably going to a competitor. The average cost of acquiring a new customer via search engine optimization is about 35 cents compared to $1.00 per new customer for yellow page directories. A Web site is not like putting an ad in the yellow pages. You can’t just “put it up and forget it.” Frequent keyword analysis and site submissions are required to get and stay listed with search engines. Monthly monitoring of the site insures continued high visibility. Search engines often change the way they rank sites. When they do we reanalyze the site and resubmit it the search engines to maintain your high rankings Your business is competitive and your marketing program needs to be the same way. To stay one up on the competition requires monthly monitoring of your competitors and insuring your site is better optimized every month. At Your Service Consulting will make you competitive online with high rankings for your site bringing you visitors naturally beating your competitors. Make the other guys “pay per click.” Please feel free to call me for more information Michael
Howard 518.858.2712 or email mhoward@consider-done.com In order to better serve clients, and to manage the company’s growth, Pam Howard recently completed a series of professional workshops on “Continuous Improvement.” Continuous Improvement combines the application of lean techniques with good management practices so as to foster a customer focus, enterprise thinking, problem resolution skills, waste reduction, improved quality and reduced costs. At Your Service turns TWO! March welcomed our 2 year anniversary of providing premier concierge and consulting services to the Capital District. We couldn't have done it without the support of all of our customers, friends and vendors. Now into our third year we will continue to expand our services to meet the demands of busy people and companies. Just some of the services we have recently seen increased requests for is grocery shopping. Gone are the days when spending a couple of hours getting the week's shopping done is a pleasurable activity. Our clients now email us the list and we bring the grocery's to them and even put them away. We are also seeing an increase of shopping for company's as part of keeping up employee's morale by providing breakfast, lunch and monthly birthday cakes. As recession times and high gas prices set in our clients will be working harder and will have even less time to get things done. We look forward to being there to relieve stress wherever our customer's personal and professional lives take them. And again Thank You! Pam is on the path to Continuous Improvement: This is a unique series of professional workshops that combines the application of lean techniques with good management practices so as to foster... A customer focus, enterprise thinking, problem resolution skills, waste reduction, improved quality and reduced costs. These on going classes are taught by Bob Romph, principal of the consulting firm James Ryan Associates, Inc. Bob brings his expertise in manufacturing & distribution operations and applies it to all businesses and professions. For more information on future courses contact Bob Romph, 518.878.6865, email: bromph@nycap.rr.com At
Your Service Consulting: has partnered with Intuitive
Voice Technology to deliver the next generation VoIP phone systems
to the Capital Region.
CONCIERGE CHAT BLOG: Pam comments on important lifestyle trends and how they affect our everyday lives. She invites your comments and opinions. Click to go to the Blog CHAMBER COMMITTEE: Pam Howard has been named Vice Chair of the Albany-Colonie Regional Chamber of Commerce's Solo Entrepreneur's Council for 2008. SPEAKING: Pam Howard was the featured speaker at "Learning over Latte: Small Business Success Stories" held on December 12th. Pam spoke about how she founded and has grown At Your Service. SPEAKING: Pam Howard was the featured speaker at a morning breakfast for the Guilderland Chamber of Commerce on Friday, December 7th. Pam spoke on "Time Management and Office Organization" for the small business owner. SAVE THE DATE: Tracey Caponera, an associate with At Your Service Consulting will be offering a customer service workshop on December 12th. "Improving Frontline Service for Bottomline Dollars" will be offered free of charge at the Albany-Colonie Regional Chamber of Commerce. The workshop will be offered from 11:30 am - 1 pm and will include lunch. NEW FEATURE: Be sure to check out our new Blog - Concierge Chat. In this Blog we will be offering advice and commentary on lifestyle issues, we will announce industry trends and good old information for clients and the general public. NEW SERVICE: At Your Service is please to announce the addition of Corporate Courier Services in Albany, Rensselaer, Schenectady and Saratoga Counties. Our corporate courier service offers same-day, confidential delivery of documents and small packages. AT YOUR SERVICE CONSULTING is pleased to announce that it has partnered with two consultants in order to offer additional and diversified services. Tracey Caponera, Sales Director at the Courtyard by Marriott in Saratoga Springs will be offering a menu of business workshops. In addition, Jack Thornton will be offering fundraising and meeting facilitation services. Welcome Tracey and Jack! NEW SERVICE: At Your Service is pleased to announce the launch of At Your Service Consulting spearheaded by Michael Howard, husband of Pam Howard to help small business with the multitude of choices in advertising and technology. SPEAKING: On June 3rd, Pam Howard participated in a HOBY (Hugh O'Brien Youth Leadership) conference on leadership at RPI. Pam was part of a panel speaking on "Entrepreneurship and Innovation." PARTNERSHIP: At Your Service was selected by TL Metzger & Associates to assist with their increased relocation services. PARTNERSHIP: At Your Service has partnered with the Residence Inn by Marriott in Saratoga Springs. At Your Service brochures have been placed in each guest room to assist the extended stay clientele. SPEAKING: On May 16th, Pam Howard was the featured speaker at an Albany-Colonie Regional Chamber of Commerce's Solo Entrepreneur's Council. Ms. Howard spoke on "Office Organization and Time Management." SPEAKING: On April 3rd, Pam Howard was a panelist at an Albany-Colonie Regional Chamber of Commerce Women's Business Council luncheon. The title of the presentation was "Overcoming Overload." IN THE NEWS: Pam Howard and At Your Service were featured in a Business Section article in the Times Union. The article featured the emerging concierge industry in the Capital REgion. PAM LENDS HER EXPERT OPINION as part of a recent FOX23 news segment on speed networking. See the video http://www.fox23news.com/mediacenter/local.aspx?videoId=56024@video.fox23news.com WELCOME NEW CORPORATE CLIENTS: At Your Service is pleased to welcome the employees of the HealthCare Association of New York State (HANYS) and BST. We are looking forward to working with them in 2007. VISIONS ARTICLE: Look for an article in the Albany Regional Chamber of Commerce's December issue on the new emerging concierge industry. HOME AND FAMILIES MAGAZINE ARTICLE: Pam Howard of At Your Service wrote a feature article on "Stress Free Holidays" for the December issue. At Your Service is pleased to announce that it has partnered with Prudential Manor Homes in Latham as part of their HOME DREAMS program. This program brings together different vendors, who offer a discount, to assist people with all aspects of moving and relocation. Look for Pam Howard's article on stress free moving in the June edition of Capital Region Living Magazine on newsstands now. At Your Service was featured on the May 14th edition of Business Forward with Jack Aerneke and Kelly Lovell. Look for At Your Service in an article in the April 14th issue of the Business Review on relocation services. Look for At Your Service in the April 4th issue of the Tuesday Edition. Check out the April issue of Capital Region Living for an article on pet sitting and a quote from Pam Howard on At Your Service's pet sitting services. Look for At Your Service owner Pam Howard's column in March/April issue of Violet Magazine. Pam's article is entitled "Facing an Ever Growing To-Do List? Hire a Concierge!" Look for Pam and Michael Howard in the March issue of Capital Region Living enjoying an evening at the Leukemia & Lymphoma Society's wine tasting. |
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At Your Service is partnering with the Leukemia and Lymphoma Society of Upstate NY for the fifth annual wine tasting event, 
Pam Howard once again gets it all done in under an hour, 41 minutes and 40 seconds to be exact. That's Pam's finishing time for the 2008 Freihofer's Run for Women. In just nine weeks of training going from never running to finishing her first 5K. Keeping her client's and vendors in shape is always Pam's goal. Running in this year's event is Pam Howard, her banker Teri Spadafora, branch manager Key Bank and Julie O'Brien, Attorney at Law.